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We create exceptional environments that meet our clients' most complex design challenges.

We inspire people through our work by expressing timeless cultural, organizational and personal values.

We connect people and place with ideas that come from many minds and imaginations.

We care about serving our clients, enriching lives, improving communities and protecting our natural environment through design.

We are a global architecture, design, engineering and planning firm.

60+ Years of Design + Innovation

Privacy Policy

HOK’s General Privacy Policy

Version 1.1 | Rev 25 May 2018

Thank you for visiting hok.com. HOK’s General Privacy Policy sets out how HOK Group, Inc., together with its subsidiaries and affiliates (collectively, “HOK”, “we” or “us”), process the personal information of our website visitors, clients, subconsultants and other third parties. It is not the exclusive description of how HOK processes personal information of individuals. If you are an employee, information on how HOK handles your personal data has been notified to you and is set out in HOK’s Corporate Integrity Handbook and your local Employee Handbook available on HOK’s intranet. If you are a prospective employee or job applicant, information on how HOK handles your personal data is set out in HOK’s Notice of Recruitment Fraud / Recruitment Privacy Statement. If you are a third-party vendor or subconsultant, information on HOK’s rights and your obligations regarding personal data provided to you by us is set out in HOK’s Third-Party Data Protection Addendum. Collectively, these policies form HOK’s Global Privacy Policy. For questions about HOK’s Global Privacy Policy, please contact us by email at privacy@hok.com or by mail at HOK Group, Inc., 10 South Broadway, Suite 200, St. Louis, MO 63102; Attention: Corporate Compliance Officer.


HOK typically collects personal information directly from the individual to whom it relates, except where that individual has consented to HOK collecting the personal information from a third-party or the law otherwise permits HOK to do so.

HOK will collect and store your personal information when you interact with hok.com. We collect information, some of which may contain personal information, by online applications as follows: (i) limited information is automatically collected about you when you visit hok.com through the use of Google Analytics or Log Data (as discussed below); or (ii) you may voluntarily provide information, including personal information, to us by: (a) emailing HOK about our services, employment or internship opportunities, marketing, media requests, and other business matters; (b) by registering online to attend an HOK-sponsored event; or (c) downloading one of our online publications. 

Google Analytics is a free third-party services that uses “cookies” to measure, collect, analyze and report web data for purposes of optimizing the experience of users of hok.com. Cookies are files with small amounts of data, that are sent to your browser from a website and stored on your computer’s hard drive. You can opt-out and prevent your data from being used by Google Analytics with the Google Analytics Opt-Out Browser Add-on.

Log Data is information your browser sends us whenever you visit hok.com. Log Data may include information such as your computer’s browser type, the browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

HOK does not make any attempt to use Google Analytics or Log Data to find out the identities of those visiting hok.com. It is your responsibility to adjust your browser settings to accommodate your personal privacy preferences and by your use of hok.com you have consented to HOK’s collection of information as discussed above.

HOK uses World-Check by Thomson Reuters® to obtain risk intelligence data associated with new business relationships. Risk intelligence data may include sensitive personal information on companies and individuals such as political activities, criminal allegations or convictions, regulatory inquiries or penalties, precise geolocation information, financial and banking information, reputational information, government issued identification numbers, relationships to sanctioned or otherwise politically exposed persons and organizations, and other similar information.


Personal information means any information relating to a person that enables them to be identified either directly or indirectly. Personal information that we hold about you may include your contact details (e.g. name, phone number, address and email address), IP address, language, gender and geolocation.

If you are a client, vendor or subconsultant, personal information that we hold about you may include the same information listed above, along with your date of birth, social media/network accounts, business address, email address, phone number and fax number, function/job title, company, types of services provided, and financial compensation. HOK may request that you provide additional information such as your company’s legal status, date of incorporation, place of incorporation, your company’s related entities, your company’s shareholding details, your relationship to any government official, your company’s tax identification numbers, country of origin, business and professional licenses, your company’s insurer, broker and insurance policies, and other information you consent to provide us for purposes of performing contracts or services.  

We will take reasonable steps to ensure the personal information that we store is accurate, complete and up-to-date.


We will use your personal information, and may share your personal information with other parties acting on our behalf, for one or more of the following: (i) to conduct research about the use of our website; (ii) to improve services provided by HOK; (iii) to assess and respond to a complaint you might make to us; (iv) for our own administrative purposes, including training our staff, conducting internal audits, improving our services or transferring assets as part of a sale, purchase or investment in the business; (v) if you are a client, vendor or subconsultant, to perform services or carry out our contract with you; (vi) for market research purposes; (vii) to make informed decisions about business relationships and to prevent inadvertent engagement in illegal or corrupt practices; (ix) to conduct investigations of suspicious or harmful activity; (x) to comply with HOK’s regulatory and legal obligations; (xi) to manage risks related to HOK’s contracts and services; and (xii) for marketing purposes. If we wish to use your personal information for a purpose beyond that for which it was originally provided, we will ask for your consent or seek to rely on another valid legal ground to process your personal information in accordance with the applicable law.  HOK does not sell personal information to others. 


Where you have consented to us using your personal data for marketing purposes, we may use your information to conduct marketing and data analysis or to send you updates and news concerning HOK and its business partners. If at any time after you have consented to us using your information for marketing purposes and you wish us to stop using your information for these purposes, please contact us by email at privacy@hok.com or by mail at HOK Group, Inc., 10 South Broadway, Suite 200, St. Louis, MO 63102; Attention: Corporate Compliance Officer.


To process your data lawfully we need to rely on one or more valid legal grounds. The grounds we may rely upon include:

  1. Your consent to particular processing activities. For example, where you have consented to us using your information for marketing purposes; 
  2. Our legitimate interests as a business (except where your interests or fundamental rights override these). For example, it is within our legitimate interests to use your information to prevent or detect fraud or abuses of our website;
  3. Our compliance with a legal obligation to which HOK is subject. For example, we have a duty to investigate and respond to complaints made against us and may need to process your personal information as part of such investigation; or
  4. If you are a client, vendor or subconsultant, because processing your personal information is necessary for the performance of a contract or services.


There are circumstances where we may wish to disclose or are compelled to disclose your personal information to third-parties. This will only take place in accordance with the applicable law, for the purposes listed above, and pursuant to HOK’s Third-Party Data Privacy Addendum. These scenarios include disclosure to: (i) HOK’s subsidiaries, branches or associated offices; (ii) outsourced vendors or subconsultants to facilitate the provision of our services (including other professional service providers); (iii) third-party service providers and consultants in order to protect the security or integrity of our business, including our databases and systems and for business continuity reasons (including cloud service providers); (iv) another legal entity, on a temporary or permanent basis, for the purposes of a joint venture, collaboration, financing, sale, merger, reorganization, change of legal form, dissolution or similar event; (v) attorneys in connection with negotiation of a contract, dispute resolution, and other legal advice; (vi) tax advisors for purposes of tax filings, obtaining tax credits, negotiating tax liabilities, and other tax advice; (vii) public authorities where we are required by law to do so; and (viii) any other third party where you have provided your consent. Further, we may disclose your information to any person as required by law and specifically to any government agency if we believe in good faith that we must do so to comply with the law or that doing so is required to prevent, detect, investigate or remedy improper conduct potentially affecting HOK.


HOK has certified to the U.S. Department of Commerce that it adheres to the Privacy Shield Principles regarding the collection, use and retention of personal information transferred from the European Union (“EU”) to the United States. HOK commits to cooperate with EU data protection authorities and comply with advice given by such authorities with regard to personal information (including human resources data) transferred from the EU in the context of the employment relationship. If there is conflict between the terms of HOK’s Global Privacy Policy and the Privacy Shield Principles, the latter shall govern. HOK’s Privacy Shield certification is subject to enforcement by the U.S. Federal Trade Commission. To learn more about the Privacy Shield program, please visit privacyshield.gov

Participating organizations are deemed to have “adequate” privacy protection for the transfer of personal information outside of the EU under the General Data Protection Regulation (“GDPR”). For Privacy Shield purposes, HOK refers to HOK Group, Inc. and “Other Covered Entities” refers to each of the following:

Hellmuth, Obata & Kassabaum, Inc.
HOK International, Ltd.
Hellmuth, Obata & Kassabaum, PC
Hellmuth, Obata & Kassabaum, LP
HOK Architects, Inc.
HOK International Holdings, Inc.
HOK, Inc.
HOK Overseas, LLC
HOK Blue Box Ventures, LLC
Rainlight Studio LLC

As a result, EU member state requirements for prior approval of international data transfers to HOK and its Other Covered Entities are waived. In cases of onward transfers of data, received pursuant to the EU-U.S. Privacy Shield, HOK is potentially liable under the GDPR. 

Questions and complaints regarding HOK’s Global Privacy Policy or its Privacy Shield compliance should be directed to us by e-mail at privacy@hok.com or by mail at HOK Group, Inc., 10 South Broadway, Suite 200, St. Louis, Missouri, USA, 63102; Attention: Corporate Compliance Officer. If HOK does not timely acknowledge a complaint, or if we have not satisfactorily addressed a complaint, EU residents may: (i) submit their complaint to their local data protection authority for referral to the U.S. Department of Commerce; or (ii) seek a non-monetary remedy through binding arbitration administered by the International Centre for Dispute Resolution® - American Arbitration Association® (“ICDR-AAA”) in accordance with the Privacy Shield Principles. The services of ICDR-AAA are provided at no cost to EU residents. To learn more about the independent recourse mechanism provided by the ICDR-AAA, please visit go.adr.org/privacyshield.html.


Your personal information will be retained for as long as it is necessary to carry out the purposes set out in HOK’s Global Privacy Policy (unless longer retention is required by the applicable law). However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review. We may keep an anonymized form of your personal information, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.


HOK is committed to: (i) seeking to safeguard all personal information that you provide to us; (ii) seeking to ensure that it remains confidential and secure; and (iii) taking all reasonable steps to ensure that personal privacy is respected. All our data is stored in written or electronic form on our servers and computers and in various physical locations. We maintain physical, electronic and procedural safeguards to protect your personal information from misuse, unauthorized access or disclosure and loss or corruption by computer viruses and other sources of harm. We restrict access to personal information to those staff members, subsidiary companies and third parties who need to know that information for the purposes set out in HOK’s Global Privacy Policy.


The EU GDPR provides EU residents with certain rights discussed below. EU residents may contact HOK regarding any of these rights by email at privacy@hok.com or by mail at HOK Group, Inc., 10 South Broadway, Suite 200, St. Louis, Missouri, USA, 63102; Attention: Corporate Compliance Officer.  HOK will respond within a reasonable time period, in any event, within any time period specified by law. Persons exercising these rights will be required to submit a proof of identity. If you are an EU resident, you have the right to:

  1. Obtain a copy of your personal information. You have the right to obtain a copy of the personal information we hold about you by contacting us as directed above. 
  2. Correct your personal information. You may request that we rectify any inaccurate and/or complete any incomplete personal information by contacting us as directed above.  If we disagree and believe the information to be accurate and complete, we will advise you and include a notation on the record that you dispute the information’s accuracy.  
  3. Withdraw your consent to processing. You may, as permitted by law, withdraw your consent to the processing of your personal information at any time by contacting us as directed above. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
  4. Object to processing. You may, as permitted by law, request that we stop processing your personal information by contacting us as directed above.
  5. Erasure. You may request that we erase your personal information by contacting us as directed above. We will comply, unless there is a lawful reason for not doing so.
  6. Lodge a complaint. We suggest that you first contact us as directed above regarding any questions or complaints in relation to your rights or how we process your personal information. However, this does not limit your right to contact your local data protection authority directly. 

11.0     LINKS

Our website may provide hyperlinks to websites owned and controlled by others. HOK is not responsible for the privacy practices of any website that it does not own or otherwise control.


Where you submit information on behalf of another person, you confirm that you have made that person aware of how we may collect, use and disclose their information, the reason you have provided it, how they can contact us, the terms of this policy and that they have consented to such collection, use and disclosure. 


HOK complies with the data protection and privacy laws to which it is subject. You should satisfy yourself that you are familiar with those laws, including any exceptions which may apply under them. You should also be aware that privacy laws in various jurisdictions may change from time to time. Notwithstanding contrary terms in HOK’s Global Privacy Policy, HOK accepts no obligations with respect to the handling of personal information other than those mandated by law in the country which has, or counties which have jurisdiction over HOK in any given circumstances.


As we strive to improve our practices, we may review HOK’s General Privacy Policy from time to time. We reserve the right to change this policy at any time and to notify you of those changes by posting an updated version of this policy on our website. It is your responsibility to check our policy each time before you access our website for any changes.