Confidential Insurance Company Governance

HOK’s team provides ongoing real estate data management services for this insurance company. Its headquarters in London, and it has more than 100 offices across six continents.

Following our Data Quality Assessment, we recommended that the company undertake a comprehensive drawing and data standardization and governance update process. This helps ensure the integrity of its space and occupancy data.

Our 16-week data and drawing standardization effort included documenting eight core data and drawing standardization maintenance processes:

1. Drawing Audit Checklist
2. Drawing Audit Process
3. Drawing Update Process
4. Mass Data Update Instructions
5. New Property Process
6. Polyline Changes Process
7. Remove Property Process
8. Space Classification Process

Our team also recommended that the company instill a culture of data integrity. This requires its teams to commit to following the data management protocols. Otherwise, even the best standards won’t improve the accuracy and relevancy of the data.