“Our call center is the best in the country.”
HOK’s design conveys the individual identity of each state and county department, whose people must focus on their responsibilities while collaborating as a cohesive public safety team.
Instead of creating a bunker, the design humanizes the operations center by including elements of transparency and natural light at the entrance lobby and key interior spaces. Windows in a main corridor look down on a 12,000-sq.-ft. operations floor shared by four agencies. The generous volume of this space, which features two large video walls, relieves pressure in these active areas.
The county’s 911 center, which handles about 1 million calls per year, is the largest in Virginia. The facility also houses a Fairfax police forensics lab and a bus maintenance yard. The 24-hour operations require space for administration, cooking, dining, break rooms, locker and dressing facilities.
The design includes strategies for continuing operations during a breakdown of community infrastructure, such as losing access to water or electricity.
146,000 sq. ft. / 13,600 sq. m.
American Institute of Architects – AIA Justice Facilities Review Citation
AIA Northern Virginia – Exceptional Design Awards Honorable Mention
APWA VA/DC/MD – Project of the Year
Associated Builders and Contractors of Metropolitan Washington Area – Excellence in Construction Award
NAIOP Northern Virginia – Award of Excellence, Best Building/Institutional Facility over $20 Million
6 January 2012
“Answering the Call in Fairfax”