1,600 people in 24 cities living 4 values for 1 goal:
To use design to help our clients succeed.

We create exceptional environments that meet our clients' most complex design challenges.

We inspire people through our work by expressing timeless cultural, organizational and personal values.

We connect people and place with ideas that come from many minds and imaginations.

We care about serving our clients, enriching lives, improving communities and protecting our natural environment through design.

We are a global architecture, design, engineering and planning firm.

60+ Years of Design + Innovation

Protecting Fairfax County

McConnell Safety and Transportation Operations Center
Fairfax, Virginia, USA

“Our call center is the best in the country.”

Dan Schmidt
Spokesman, Fairfax County Fire and Rescue
Fairfax Times

This high-tech complex brings Fairfax County’s 911 services, Virginia State Police, the Virginia Department of Transportation’s traffic management center and other agencies together under one roof.

HOK’s design conveys the individual identity of each state and county department, whose people must focus on their responsibilities while collaborating as a cohesive public safety team.

Instead of creating a bunker, the design humanizes the operations center by including elements of transparency and natural light at the entrance lobby and key interior spaces. Windows in a main corridor look down on a 12,000-sq.-ft. operations floor shared by four agencies. The generous volume of this space, which features two large video walls, relieves pressure in these active areas.

The county’s 911 center, which handles about 1 million calls per year, is the largest in Virginia. The facility also houses a Fairfax police forensics lab and a bus maintenance yard. The 24-hour operations require space for administration, cooking, dining, break rooms, locker and dressing facilities.

The design includes strategies for continuing operations during a breakdown of community infrastructure, such as losing access to water or electricity.


146,000 sq. ft. / 13,600 sq. m.


Graphic Design
Interior Design
Landscape Architecture
Master Planning


American Institute of Architects – AIA Justice Facilities Review Citation

AIA Northern Virginia – Exceptional Design Awards Honorable Mention

APWA VA/DC/MD – Project of the Year

Associated Builders and Contractors of Metropolitan Washington Area – Excellence in Construction Award

NAIOP Northern Virginia – Award of Excellence, Best Building/Institutional Facility over $20 Million


6 January 2012
“Answering the Call in Fairfax”
Fairfax Times