HOK helped insurance giant MetLife leverage an opportunity to create fresh, new ways of working with the acquisition and integration of two former competitors in the Mexican life insurance sector.
The combined entity, now Mexico’s largest life insurance company, would start operations anew in 11 floors of the HOK-designed Torre Esmeralda III tower in a space designed to house a combined staff of 1,150 people.
Drawing on best practices from each company’s operations, HOK collaborated with MetLife to establish a progressive new culture and more effective, democratic work processes, designing around MetLife’s core values: openness and transparency. A light-filled, open floor plan features 95 percent open office space, improving communication and promoting transparency across floors. The company’s few private offices are located in the core of each floor, allowing daylight into the open office spaces.
Upper floors are reserved for employee amenities, including a cafeteria and a training area, while a dedicated lobby floor provides a navigable, welcoming customer experience.
190,000 sq. ft. / 17,650 sq. m.